Terms of service

Terms of Service

Welcome to RUVEL.
By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our services.

General Conditions

By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have given us your consent to allow any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

Products & Services

All products displayed on our website are subject to availability.
We reserve the right to modify or discontinue products or services at any time without prior notice.

Product descriptions, images, and specifications are provided for general reference. Minor variations may occur due to lighting, screen settings, or natural material characteristics.

Personalized & Engraved Items

Certain RUVEL products are personalized through name engraving.
Once an order is confirmed and engraving has begun:

  • Orders cannot be cancelled or modified

  • Personalized items are non-refundable and non-returnable

Please review all engraving details carefully before placing your order.

Pricing & Payments

All prices are listed in MYR (Malaysian Ringgit) unless stated otherwise.
We reserve the right to change prices at any time without prior notice.

Payments must be completed at checkout using approved payment methods.

Shipping & Delivery

Shipping timelines provided are estimates and may vary due to courier delays, customs, or unforeseen circumstances.
RUVEL is not responsible for delays beyond our control.

Risk of loss and title for items pass to you upon delivery to the carrier.

Accuracy of Information

We strive to ensure all information on this website is accurate and up to date.
However, we do not guarantee that all content is free from errors or omissions.

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of RUVEL and may not be used, reproduced, or distributed without prior written permission.

Limitation of Liability

RUVEL shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services, to the fullest extent permitted by law.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Malaysia.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Continued use of the website constitutes acceptance of any changes.