Contact information

If you have any questions about our products, orders, engraving services, or general inquiries, feel free to reach out to us through the channels below. Our team will get back to you as soon as possible.

Customer Support

๐Ÿ“ง Email
admin@ruvelofficial.com

๐Ÿ“ž Phone / WhatsApp
+6019 930 6818

๐Ÿ•’ Support Hours
Monday โ€“ Friday
10:00 AM โ€“ 6:00 PM (GMT +8)
Excluding public holidays

Before Contacting Us

For faster assistance, please prepare:

  • Your order number (if applicable)

  • Clear details of your inquiry

  • Photos or videos (for product-related issues)

Common Inquiries

You may also find helpful information in the following pages:

  • Shipping Policy

  • Return & Refund Policy

  • Terms of Service